Overview:

At Acrown Furniture, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we are here to help.

Returns:

  1. Eligibility:
    • Items must be returned within 30 days of receipt.
    • Items must be in their original condition, unused, and in their original packaging.
  2. Process:
    • To initiate a return, please contact our customer service team at +917738132172.
    • Provide your order number and the reason for the return.
  3. Shipping:
    • Customers are responsible for return shipping costs unless the item is defective or incorrect.
    • We recommend using a trackable shipping service or purchasing shipping insurance.

Refunds:

  1. Eligibility:
    • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
  2. Process:
    • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
  3. Partial Refunds:
    • Partial refunds may be granted for items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.

Non-Returnable Items:

  • Custom-made items, clearance items, and gift cards are not eligible for return.

Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange an item, contact us at +917738132172.

Contact Us:

If you have any questions regarding our refund and return policy, please contact us at:

  • Email: info@acrownfurniture.com
  • Phone: +917738132172

Address for Returns:

  • Mumbai, India.

Thank you for shopping with Acrown Furniture. We appreciate your business!