Overview:

At Acrown Furniture, we take pride in offering custom-made furniture tailored to your specifications. This policy outlines the terms and conditions for our customization services.

Customization Process:

  1. Design Consultation:
    • Schedule a consultation with our design team to discuss your requirements.
    • Provide detailed specifications, including dimensions, materials, and finishes.
  2. Quotation:
    • Receive a detailed quotation based on your customization requests.
    • A deposit may be required to commence work.
  3. Approval:
    • Review and approve the final design and quotation.
    • Any changes post-approval may incur additional charges.

Lead Time:

  • Custom orders typically require 6-8 weeks for completion, depending on the complexity of the design.

Payment:

  • A non-refundable deposit of 50% is required at the time of order confirmation.
  • The balance is due upon completion and prior to delivery.

Returns and Cancellations:

  1. Returns:
    • Custom-made items are non-returnable and non-refundable unless there is a defect in materials or workmanship.
  2. Cancellations:
    • Orders can be canceled within 48 hours of confirmation for a full refund of the deposit.
    • Cancellations after 48 hours will result in forfeiture of the deposit.

Warranty:

  • Custom furniture is covered by a one-year warranty against manufacturing defects.

Contact Us:

For any inquiries or to begin the customization process, please contact us at:

  • Email: info@acrownfurniture.com
  • Phone: +91 7738 132 172

Thank you for choosing Acrown Furniture for your custom furniture needs. We are committed to delivering pieces that perfectly fit your style and space.